VISITOR ACCESSIBILITY
Our priority is the health and safety of our visitors. To help us manage safely the number of people visiting the Dark Space Planetarium, all visitors are now required to pre-book their admission tickets.
We want to give a warm and safe welcome to all our visitors, and we work hard to make sure our facilities in the Dark Space Planetarium are accessible to everyone. Here is a list of additional accessibility information.
PARKING
Ample free parking is available for mobility-impaired visitors.
DISABLED PARKING
A limited number of free disabled parking spaces are available in our car park. Please display your Blue Badge if you are using a disabled space.
ENTRANCE AND EXITS
There are entrances and exits to the Dark Space Planetarium which are wheelchair accessible with ramps. If you require assistance entering the building, please contact us prior to your visit by calling 01557 337213.
WHEELCHAIR ACCESSIBILITY
The Dark Space Planetarium and facilities are fully accessible to wheelchairs.
TOILETS AND BABY CHANGING AREAS
Fully accessible toilets and baby changing areas are available for Dark Space Planetarium visitors withing the Johnston Building.
VISITORS WITH AUTISM AND/OR ADDITIONAL SUPPORT NEEDS
Visitors with additional support needs do not have to queue during busy periods. Please contact us to speak to a member of staff before you book to discuss your needs and requirements.
HIDDEN DISABILITIES
Dark Space Planetarium recognises the Hidden Disabilities Sunflower scheme.
Visitors can borrow a lanyard or wear their own to let our team know they might need support, help or a little extra time.
FIRST AID
The Dark Space Planetarium has a first aider and first aid kit available at all times.
WHEELCHAIR SPACES IN THE PLANETARIUM
There are spaces allocated for wheelchair users within the Planetarium. A member of staff will direct you when you are entering the Planetarium.
EVACUATION PROCEDURES
All areas within the building are equipped to deal with the evacuation of mobility impaired visitors should the need arise.
CARERS
All paying visitors who require special assistance are offered free admission for their carer to all areas.
ASSISTANCE DOGS
At the Kirkcudbright Dark Space Planetarium we welcome registered assistance dogs, including those with ADUK, ADI, or IGDF identification, but general pets are not permitted. Dogs should wear appropriate harnesses and be kept under control, as our venue can become very busy with eager children and their families, with loud or unfamiliar noises which may affect animals. If you have a dog with you who becomes distressed, or is of danger to another member of public, we reserve the right to ask you to remove them as part of our duty of care to all visitors.
FURTHER ACCESSIBILITY ENQUIRIES
If you have any further enquiries, please contact us on 01557 337213 or email enquiries@darkspaceplanetarium.org
